Below we have addressed questions we hear most often. If you require further information, please do not hesitate to contact our customer service department. Our goal is complete customer satisfaction, our representatives will be happy to help you.
Minimum order requirements |
There is no standard minimum order requirement. The requirement varies depending on the style and product lines you are interested in. Some products have no minimums, others do. Our online catalog will indicate where a minimum order is required.
Do we sell to individuals |
While the vast majority of our customers are businesses or organizations, we also offer our products to individuals subject to minimum order requirements.
See samples before you purchase |
Yes, in fact we strongly encourage it. Samples are sent out as part of the process of helping you decide which products to purchase.
How long does it take to process an order |
Generally, orders without customizing ship within 24 hours. Orders with embroidery or other customizing services generally take five to ten business days.
We accept orders by telephone, fax or email. For your initial order, we need to briefly speak with you briefly to collect all necessary billing & shipping information.